Refund Policy

We take great care in preparing and fulfilling every order in small batches. For this reason, all sales are final, and we do not accept returns or exchanges

Damaged, Defective
or Incorrect Orders

In the unlikely event that your order arrives damaged, defective, or incorrect, we’re here to help

Please contact us within 48 hours of delivery with:

• Photographic proof, and
• A brief description of the issue

Once reviewed, we will arrange a replacement or refund where appropriate

ADDITIONAL INFORMATION

Opened, used, or altered products are not eligible for return

Requests submitted outside the 48-hour window may not be eligible

Approved refunds are issued to the original form of payment

If you need assistance, please contact
concierge@mokshahaus.com